Have you just unexpectedly discovered that your basement contains water? Regardless of your location or the severity of the issue, First Call Drainage UK experts are here to help you with your basement flood damage and resolve it in a fast and professional manner.

Our Basement flood clean-up service focuses on restoring your basement to the best possible state. We make sure that all the flood water is extracted and the basement is professionally cleaned. We also carry out a damage cleanup process that removes any debris and structural damage that has occurred in your basement.


Just give us a call, and one of our local engineers will be with you, equipped to resolve any issues there and then. Using professional equipment and over 25 years of experience, First Call Drainage UK will get the job done.

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How we can help


  • Firstly, arrange a callout with our professionals.

  • Our local teams are on call around the clock and can be at your flooded basement to extract, clean up & dry all water types in under two hours.

  • Flooding can sometimes leave your basement contaminated by raw sewage, so it’s important to make sure you contact a professional flood damage company. This is because the proper measures need to be taken to prevent the spread of harmful bacteria. Flood water can sometimes get contaminated with sewage waste, which carries harmful components that can be quite dangerous.




What are the common causes of basement flooding?

Groundwater flooding, flash flooding, poor drainage, malfunctioning sump pumps, and internal plumbing faults are all common causes of flooded basements. Buildings with basements are usually designed with a sump pit underneath. A sump pit is a pit or hollow in which water (or other liquid) can collect.

How can you avoid basement flooding in the future?

You can take precautions like digging a soakaway, installing additional drainage around your basement, or even leveling off the area around your property if you have those permissions and power. Essentially, whatever you can do to prevent water from draining towards and pooling around your property, you should do.

Where does your basement flooding cover?

Kent, London, Romford, Essex, Dartford, Bromley.